Business Monitor International


United Arab Emirates Information Technology Report

Published 13 January 2015

  • 79 pages
  • Instant access to your report online and PDF format through your account library
  • Includes 3 free updated quarterly reports
 
$1,295.00
United Arab Emirates Information Technology Report

BMI View: Etisalat's adoption of Microsoft Lync, which can connect people across Windows and other operating systems, including mobile devices, supports BMI's view that heavy investments in next generation mobile broadband networks and the proliferation of smartphones has laid the foundations for growth in the region's enterprise mobility solutions market. We expect Microsoft's cloud-based mobility solutions to continue to be a key selling point for its software in the UAE an d across the Middle East.

Headline Expenditure Projections

Computer Hardware Sales: AED8.585bn in 2014 to AED8.780bn in 2015, +2.3% in local currency terms. Growth in the corporate segment will offset stagnating growth of consumer products.

Software Sales: AED3.005bn in 2014 to AED3.549bn in 2015, +18.1% in local currency terms. The UAE is one of the region's fastest growing ERP markets as modernisation initiatives continue in an effort to increase international competitiveness.

IT Services Sales: AED5.580bn in 2014 to AED6.351bn in 2015, +13.8% in local currency terms. Managed services will be a leading growth area, with growth of cloud computing and real-time analytics accelerating.

Key Trends & Developments

Microsoft has employed a variety of measures to boost its presence in the region, for example expanding availability of Microsoft Dynamics CRM Online to the UAE in October 2014, with further plans to offer the solution in Egypt, Oman and Saudi Arabia, and launching a software as a service (SaaS) portal in partnership with the UAE's Pacific Controls Cloud Services in April 2014. In May 2014, Microsoft also started allowing local original equipment manufacturers (OEMs) in the Middle East to install Windows Mobile 8.1 operating system on their devices for free. Based on these efforts, as well as on its success in capturing major contracts in the region, BMI has a bullish outlook on Microsoft's growth prospects in the Middle East. However, it will continue to face tough...

Table of Contents

BMI Industry View
7
SWOT
9
IT SWOT
9
SWOT
11
Political
13
Economic
14
Business Environment
15
Industry Forecast
16
Table: IT Industry - Historical Data And Forecasts (United Arab Emirates 2011-2018)
16
Macroeconomic Forecasts
21
Oil Sector To See Only Marginal Gains
22
Fiscal Position Remains Solid
23
Risks To Outlook
24
Table: Economic Activity (United Arab Emirates 2009-2018)
25
Table: GDP By Expenditure (United Arab Emirates 2011-2018)
25
Industry Risk Reward Ratings
27
Table: MEA IT Risk/Reward Ratings Table, Q414
32
Market Overview
33
Hardware
33
Software
40
Services
46
Industry Trends And Developments
52
Regulatory Development
54
Government Initiatives
54
Competitive Landscape
57
International Companies
57
Table: Huawei Technologies
57
Table: HCL Infosystems
58
Table: Lenovo
59
Local Companies
60
Table: Alpha Data
60
Company Profile
61
Almasa Holdings
61
Table: Key Developments
63
Redington Gulf FZE
65
Regional Overview
69
Demographic Forecast
74
Table: United Arab Emirates' Population By Age Group, 1990-2020 ('000)
75
Table: United Arab Emirates' Population By Age Group, 1990-2020 (% of total)
76
Table: United Arab Emirates' Key Population Ratios, 1990-2020
77
Table: United Arab Emirates' Rural And Urban Population, 1990-2020
77
Methodology
78
Industry Forecast Methodology
78
Sources
79
Risk/Reward Ratings Methodology
80
Table: It Risk/Reward Ratings Indicators
81
Table: Weighting Of Components
82

The United Arab Emirates Information Technology Report features Business Monitor International (BMI)'s market assessment and independent forecasts covering personal computers and software; semi-conductors, memory chips, integrated circuits and general components; the internet and IT solutions. It analyses analyses regulatory changes (licensing, customs and intellectual property protection) and competitive landscapes comparing IT companies by products, sales, market share, investments, projects and expansion strategies.

BMI's United Arab Emirates Information Technology Report provides industry professionals and strategists, corporate analysts, IT associations, government departments and regulatory bodies with independent forecasts and competitive intelligence on the IT industry in United Arab Emirates.

Key Benefits

  • Benchmark BMI's independent IT Industry forecasts for United Arab Emirates to test other views - a key input for successful budgetary and strategic business planning in the Emirati IT market.
  • Target business opportunities and risks in United Arab Emirates's IT sector through our reviews of latest industry trends, regulatory changes, and major deals, projects and investments in United Arab Emirates.
  • Assess the activities, strategy and market position of your competitors, partners and clients via our Company Profiles (inc. KPIs and latest activity).

Coverage

BMI Industry View

Summary of BMI’s key industry forecasts, views and trend analysis covering IT, regulatory changes, major investments and projects and significant national and multinational company developments.

Industry SWOT Analysis

Analysis of the major Strengths, Weaknesses, Opportunities and Threats within the IT sector and within the broader telecommunications, political, economic and business environment.

BMI Industry Forecast

Historic data series (2010-2013) and forecasts to end-2019 for all key industry and economic indicators, supported by explicit assumptions, plus analysis of key downside risks to the main forecast, including:

  • IT Sector: Industry value (USDmn); IT sector contribution to GDP (%); value of hardware, software and services industry (USDmn); PC, peripherals and software imports and exports (USDmn); PC, peripherals and software sales (USDmn); number of PCs (‘000); PCs per 100 inhabitants; internet users (‘000); internet users per 100 inhabitants; broadband subscribers (‘000); broadband subscribers per 100 inhabitants.
  • Economy: Economic growth (%); nominal GDP (USDbn); unemployment (%); interest rates (%); exchange rate (against USD).

Information Technology Risk Reward Index

BMI’s Risk Reward Indices provide technology manufacturers, service providers, and IT vendors/leasing agents looking for opportunities in the region with a clear country-comparative assessment of a market’s risks and potential rewards. Each of the country markets are scored using a sophisticated model that includes more than 40 industry, economic and demographic data points to provide indices of highest to lowest appeal to investors, with each position explained.

Country Market Overview

Structure, size and value of the industry sectors including hardware, software and services; overview of the industry landscape and key players; assessment of the business operating environment and the latest regulatory developments and government authority.

BMI Macroeconomic Forecast

BMI forecasts for all headline macroeconomic indicators to end-2019 including real GDP growth, inflation, fiscal balance, trade balance, current account and external debt.

Competitive Landscape

Full analysis of the competitive landscape within the hardware, software and services sectors.

Company Profiles*

Examines the competitive positioning and short- to medium-term business strategies of key industry players. Strategy is examined within the context of BMI’s industry forecasts, our macroeconomic views and our understanding of the wider competitive landscape. The latest financial and operating statistics and key company developments are also incorporated within the company profiles, enabling a full evaluation of recent company performance and future growth prospects.

Regional Overview

Cross-border analysis of country markets in the region, commenting on IT penetration (PC and internet) and market growth drivers (IT market size and IT market compound growth).

Sources

The information Technology Reports draw on an extensive network of primary sources, such as multilateral organisations, government departments, industry associations, chambers and company reports.

*Company profiles are not available for every country. Those reports instead contain information on the current activities of prominent companies operating in the market.

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Testimonials

'An essential, multi-faceted research tool. BMI’s thorough understanding of the major market players enables an informed – and informative – review of the sector’s actual performance, together with useful insights into current industry issues, which are topped-off with detailed and invaluable forecasts of industry and macroeconomic trends.’

Senior Research Analyst, ABC International Bank plc